How Online Counselling Works

Online Counselling is as simple as sending an e-mail to a friend. Here’s how it works:

Step 1 - Sign up for an Account

Sign up for a free account to get started. There are no start up fees or minimum counselling time to purchase.

Step 2 - Purchase Counselling Time

To purchase time, simply login and click on Purchase Counselling Time under the settings cog in the menu bar in the top right corner. Counselling time can be purchased in blocks of 1 hour up to 10 hours at a time. All transactions are handled by PayPal -- no credit card, address or other personal information is collected by us.

Step 3 - Start a Conversation

You can take as long as you like to write and rewrite your thoughts. Messages are automatically saved as you write so you can leave your message and come back to edit and send it later.

Just like in person counselling, Ron will read, reflect on and respond to what you share with him. You will receive a message within 24 hours confirming that your message was received by Ron. A full response will be posted within 5 days. You will have the option of being notified by e-mail when Ron responds. These email notifications are discreet and only indicate a new message is waiting for you.

All of your conversations are stored in threads like emails, so that you can keep threads on specific concerns. If you wish to speak about another concern, you can start a new message thread.  When you are done with a thread you can archive it so it won’t show up in your inbox any more.

Curious? Send a message


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